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Pet Care Services Association Member

Gift Card Processing
with Kennel Link
TM

Using Kennel Link'sTM integrated card processor on Windows and Internet Explorer enables you to issue and redeem gift cards quickly and easily. Gift cards are a well known way to increase your earnings not only from unredeemed cards but from additional purchases at the time of redemption.


How Does it Work?

Gift cards are created with your own artwork in full color. This might include your logo, photographs, text, etc.

Gift cards may be issued from a Gift Cards link under the products section of your Kennel LinkTM home page. Simply enter the amount and swipe the new or existing gift card using a magnetic stripe reader or manually key in the card on your keyboard. The gift card will be credited and the purchasing customer's account will be charged.

A gift card's balance may be checked in a similar way from the Gift Cards page. Simply swipe or key in the card to check it's balance.

When a customer pays with a gift card, select "Gift Card" as the payment method on the lower portion of the customer's bill. The card can then be swiped using a magnetic stripe reader or keyed in using your keyboard. The card will be debited and the customer's account will be credited up to the balance remaining on the card.

All gift card transactions are processed securely over the same internet connection that you use to access Kennel LinkTM. Card balances are maintained at the card processor rather than on the card itself.

You will receive a monthly statement from the card processor showing all outstanding card balances.


What is required?

As a security measure, you must have a static IP address at your place of business.

Microsoft Windows XP or Vista and Internet Explorer are required.

You must use our integrated card processor for all of your credit and gift card processing. Read more about credit card processing...

Because you are using your internet connection to process gift card transactions, all that is needed is a magnetic stripe reader that connects through your computer keyboard. You can also choose to key in card information using only your keyboard.

What Does it Cost?

There are no set-up fees to enable gift cards on your credit card processing account with X-Charge.

Each gift card transaction is $0.29 and there is a $15/month fee that includes two reports.

Gift cards have your own art work on them and are printed in batches of 500 or more. Each card is $0.85 or less.

We offer our customers great discounts on magnetic stripe readers, pin pads (for debit card use), and signature capture pads. You may also purchase the hardware from other sources.

Set-Up Process

  1. Verify with your internet service provider that you have a static IP address and your network has been configured to use it. You will need this address to establish your account.
  2. Establish a credit card processing account by following the procedure on the credit card page including the download and installation of the Kennel Link Credit Card Bridge.
  3. Contact Vicki Botten of X-Charge at (800) 726-3282 Ext.307 to complete the application process, submit artwork, and order gift cards.
  4. X-Charge will guide you through configuring the processing software on your computer.
Now, you may use the Gift Cards page from your Kennel LinkTM home page to issue or check the balance of gift cards and use the gift card payment method on customers' bills. This triggers the X-Charge software from within Kennel LinkTM, allowing you to swipe or key in the card and process the transaction within about 5 seconds; returning the results to Kennel LinkTM.

Questions?

Please call Vicki Botten of X-Charge at
(800) 726-3282 Ext.307 or Kennel LinkTM at (877) 789-LINK (5465).
What Kennel LinkTM customers are saying...

Cindy is incredibly quick in responding to and addressing any issue that may arise. They have been an integral part of our daily operations.
Jennifer P.
Lexington, KY

I would recommend Kennel Link to others because they are dependable and responsive to requests. I like the fact that we have the ability to customize as we grow and our services change.
Kathryn G.
Jamesport, NY

I love your software and have really come to rely on it. We are at the Beach in North Carolina for vacation. While here, I can still take kennel calls, and make reservations via a forwarded kennel phone, and your program on the Internet.
Keith C.
Manito, IL

I am very pleased with the level of customer service Kennel Link provides. Anytime I have run into a problem, my calls are returned quickly. I wish more businesses could be as accommodating as Kennel Link.
Bonnie B.
Chicago, IL

Kennel Link is always there to help and make changes as needed. Cindy is always quick to respond.
Bill S.
Centerton, AR

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