- Customer and Pet Records
Maintain detailed records of your customers and pets including emergency contact information, vaccination records, pet photos and other important information. You will be able to serve existing customers more quickly and efficiently because their information is already on file.
- Boarding Reservations
The reservations portion of the management system will be tailored specifically to your boarding facility. Each boarding space at your facility will be entered into your database. All boarding rates, multiple pet discounts, holiday rates and/or other discounts are entered into the database so all price calculations are performed by the computer. Early drop off/late pickup fees can also be incorporated. With our Public Access feature, your customers can also make online reservations.
- Grooming Reservations
For grooming reservations, you can have a specific breed list or generic sizes and hair lengths... it's tailored around your facility. Other grooming services can also be included. While making a reservation, a specific groomer can be selected. Record a pet profile as well as photos so when a customer returns, you will know what kind of groom was given on previous visits.
- Daycare Reservations
Morning, afternoon and all-day reservations can be made with optional arrival and departure times. Make single or recurring appointments simply and easily. Daycare packages (like a 20 day pass) can be sold and tracked for future use. Deduct credits from a customer's account as they use your daycare.
- Public Access (Online Reservations)
Allow your customers to create an account and make boarding reservations from your company's website. With our integrated credit card processing, they can also make deposits for future reservations and payments for previous stays online. View an overview video.
- Store Documents Electronically
With a DropBox account, you can store customer contracts, vaccination records and other important documents electronically. Just scan in the document and store it in DropBox through Kennel Link. You can access these files with the click of a button.
- Point of Sale
Manage and sell products. Use an optional barcode scanner, cash drawer and/or integrated credit card processing to process point of sale transactions quickly and easily.
- Customer-Facing Kiosk
With our integrated credit card processing, allow your customers to view and pay their bill using our customer-facing kiosk. When a card is used for payment, they can sign directly on the kiosk using their finger and their signature is stored in your database. The kiosk is a Windows-based tablet and can be mounted on your counter for your customer's viewing. With our kiosk configuration page, you can modify many optional settings such as displaying a tip prompt, displaying your logo, offering your customer the option to print or email their receipt, and much more. More about the kiosk...
Communicate with customers more easily. Send reservation reminders, bills/receipts, and other messages via email all from within Kennel Link™
- Daily Services Schedule
Print out a schedule of special services that need to be completed. Sure, the animals need to be fed and watered daily but did you remember to give Lucky his pills at 9:00am? The schedule lists your services such as walks, playtime, medications and other special services that are scheduled during the check-in process. Tasks can be listed at a specific time or under a more general "Anytime" heading.
Do you need to know who is checking out today? Maybe you'd like to know how much money was made this month. With reports in Kennel Link, you can view this information and much more. You can also download your customer address list and print out mailing labels.
|What Kennel Link™ customers are saying...
I am very pleased with the level of customer service Kennel Link provides. Anytime I have run into a problem, my calls are returned quickly. I wish more businesses could be as accommodating as Kennel Link.
Kennel Link is great, easy to use and addresses all of our individualized needs.
I would like to say thank you for 8 years of solid customer service and support. Kennellink was a wonderful program for a small startup like ours and it continued to serve our needs as we grew our business. We found it to be very affordable and user friendly and would recommend it to anyone looking for a kennel management software. The cloud based format was ahead of its time and continues to be an ideal and flexible solution for kennel operators. It was refreshing to see new features continue to be added as time went on. I can only imagine how the program will evolve over the next 10 years. Again, thanks so much for what you have done for us over the years.
As a new business owner, I am just learning what my needs are. So far the program has met those needs. And if there has been something else I needed, Kennel Link has been very accommodating.
Kennel Link is quite easy to figure out. The site is very easy to navigate.