- Customer Records
Maintain detailed records of your customers including address, phone number, emergency contact information and other important information. You will be able to serve existing customers more quickly and efficiently because their information is already on file and available at the click of a button.
- Pet Records
Maintain detailed records of your customers' pets including name, pet's photo, pet type, breed, gender, weight, birthdate, vaccination expiration dates and more. Vaccinations are tailored for your facility and can be mandatory or optional at your discretion.
- Boarding Reservations
The reservations portion of the management system will be tailored specifically to your boarding facility. Each dog run and cat condo at your facility will be entered into the management database so that making reservations is simple. Checking for availability is a very easy task and takes only seconds. All boarding rates, multiple pet discounts and/or other desired discounts are entered into the database as well so all price calculations are performed by the computer. Early drop off and late pickup fees can also be incorporated. With our Public Access feature, your customers can also make online reservations.
- Grooming Reservations
Reserve grooming appointments for dogs and/or cats. You can have a specific breed list or generic sizes and hair lengths... it's tailored around your grooming facility. Other grooming services can also be reserved such as nail trims, flea treatments and painting nails. While making a reservation, a specific groomer can be selected or "No Preference" can be chosen. Record a pet profile so when a customer returns, you will know what kind of groom was given to the pet on previous visits and how much the customer was charged. Notes may also be kept regarding the pet's temperament or any other information you want to keep on file.
- Daycare Reservations
Morning, afternoon and all-day reservations can be made for your daycare business with arrival and departure times scheduled and shown on the Who's in Daycare report. Make single appointments or recurring appointments simply and easily. Frequent-use packages (like a 20 day pass) can be sold and tracked for future use. Deduct credits from a customer's account as they use your daycare.
- Public Access (Online Reservations)
Allow your customers to create an account and make boarding reservations from your company's website. With our integrated credit card processing, they can also make deposits for future reservations and payments for previous stays online. View an overview video.
- Point of Sale
Manage and sell products. Use an optional barcode scanner, cash drawer and/or integrated credit card processing to process point of sale transactions quickly and easily.
Communicate with customers more easily. Send reservation reminders, bills/receipts, and other messages via email all from within Kennel Link™
- Daily Services Schedule
Print out a schedule of special services that need to be completed today. Sure, the animals need to be fed and watered daily but did you remember to give Lucky his pills at 9:00am? The schedule lists your services such as walks, playtime, medications and other special services that are scheduled during the check-in process. Tasks can be listed at a specific time or under a more general "Anytime" heading. A daily schedule can also be created for groomers.
- Kennel Reports
Do you need to know who is checking out today? Or maybe you'd like to know how much money was made this month. With reports in Kennel Link, you can view this information and much more. You can see who's vaccinations are expired. You can also download your customer list and print out mailing labels.
|What Kennel Link™ customers are saying...
Kennel Link's customer service is great.
Kennel Link is quite easy to figure out. The site is very easy to navigate.
I love your software and have really come to rely on it. We are at the Beach in North Carolina for vacation. While here, I can still take kennel calls, and make reservations via a forwarded kennel phone, and your program on the Internet.
Kennel Link is always there to help and make changes as needed. Cindy is always quick to respond.
As a new business owner, I am just learning what my needs are. So far the program has met those needs. And if there has been something else I needed, Kennel Link has been very accommodating.